Obviously, cloud computing is not just a fancy trend anymore. Quite a few SaaS offerings are already built on platforms like Windows Azure. Others use Amazon’s EC2 to host their complete infrastructure or at least use it for additional resources to handle peak load or do “number-crunching”. Many also end up with a hybrid approach [...]

The busiest online shopping time in history has brought a significant increase in visits and revenue over last year. But not only were shoppers out there hunting for the best deals. Web performance experts and the media were out there waiting for problems to happen in order to blog and write about the business impact [...]

Are you running an eCommerce site that relies on 3rd Party Services such as Address-Validation, Credit Card Authorization or Mapping Services? Do you know how fast, reliable and accurate these service calls (free or charged) are for your web site? Do you know whether it has an impact on your end users in case one [...]

The term Business Transactions and Business Transaction Management is widely used in the industry but it is not always well understood what we really mean by it. The BTM Industry Portal provides some good articles on this topic and is definitely recommended to check out. The general goal is to answer business relevant questions that [...]

Response times are in many – if not in most – cases the basis for performance analysis. When they are within expected boundaries everything is ok. When they get to high we start optimizing our applications. So response times play a central role in performance monitoring and analysis. In virtualized and cloud environments they are [...]

We all know that slow performance – and service disruption even more – affects our business services and eventually our revenue. At the same time we say that major parts of companies are not willing to invest in performance. In this post I will discuss why we find ourselves in this paradox and how to [...]