Comments on: Week 1 – The Proactivity of Troubleshooting http://blog.dynatrace.com/2010/01/12/week-1-the-proactivity-of-troubleshooting/ dynaTrace Blog on Performance, Scalabilty and Architecture - Java and .NET Application Performance Management Fri, 30 Jul 2010 14:50:10 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Alois Reitbauer http://blog.dynatrace.com/2010/01/12/week-1-the-proactivity-of-troubleshooting/comment-page-1/#comment-11070 Alois Reitbauer Fri, 15 Jan 2010 11:21:39 +0000 http://blog.dynatrace.com/?p=1317#comment-11070 Myra, I would not call it inability. Most organizations will eventually find the root cause. However the investment from a time and human resource perspective is higher than it should. Even the most clever people have problems to identify the root cause if they are missing proper data Myra,

I would not call it inability. Most organizations will eventually find the root cause. However the investment from a time and human resource perspective is higher than it should.
Even the most clever people have problems to identify the root cause if they are missing proper data

]]> By: Management Software - Myra Shelley http://blog.dynatrace.com/2010/01/12/week-1-the-proactivity-of-troubleshooting/comment-page-1/#comment-11059 Management Software - Myra Shelley Fri, 15 Jan 2010 01:37:41 +0000 http://blog.dynatrace.com/?p=1317#comment-11059 That was very kind of you to put a positive spin on the inability to find the root cause. I think many times a lot of responsibility is placed on a single individual. This works well most of the time, but when that person is unavailable things can get out of hand pretty quickly. Of course, this may not be true in larger companies. Myra Shelley Management Software http://www.managepro.com That was very kind of you to put a positive spin on the inability to find the root cause. I think many times a lot of responsibility is placed on a single individual. This works well most of the time, but when that person is unavailable things can get out of hand pretty quickly. Of course, this may not be true in larger companies.

Myra Shelley
Management Software
http://www.managepro.com

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